Returns & Shipping Policy

Returns Policy:

30 days based on the original purchase date

Products need to be unused and in original packaging (unless specified otherwise by customer support team)

If purchased from a different marketplace, please contact them for returns, and return policies.

All returns must be authorized by customer support

Item(s) purchased must be returned to receive a refund

The Warranty Coverage does not include a refund service

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Elite Vision Advanced Automotive Accessories does not cover return costs for the following return reasons (not all inclusive):

Buyer error

Brightness not as expected (we are not able to guarantee that our lighting solutions are brighter than the lighting solution being replaced)

Color not as expected eg. "...too blue..." or "...doesn't match my existing lighting..."

"Not as good as my previous lighting"

Warranty exchange return shipments (Includes packaging)

Excessive install

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Elite Vision Advanced Automotive Accessories does not cover out-of pocket expenses related to the following (not all inclusive):

Any and all installation costs

Any and all return packaging costs

Any and all man hours required to install or remove a product from a vehicle

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 Shipping Policy:

 

 Domestic:

 

Most orders will ship out within 1-2 business days of ordering. Your order will be shipped Standard Service. Once shipped, orders are generally received within 7 business days. We do not ship on Saturdays, Sundays, or holidays. While we will do all we can to ensure your order is delivered on time, eltvision.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

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Our standard shipping cost is $7.00 and up, depending on the total weight of the items.

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Standard/USPS – Arrives 3-7 business days from shipped date.

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Once your order has shipped, you will receive an email with tracking number.

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If there is no one present to sign for your package, it will still be left at your house. Elite Vision Advanced Automotive Accessories cannot be held responsible for packages once they are delivered.

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International:

 

Most orders will ship out within 1-2 days of ordering. Your order will be shipped Standard Service. Once shipped, orders are generally received within 10-12 business days. We do not ship on Saturdays, Sundays, or holidays. While we will do all we can to ensure your order is delivered on time, eltvision.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

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Our Standard shipping charge is $15.00 and up depending on the total weight of items.

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Standard / USPS - Arrives 10-12 business days

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If there is no one present to sign for your package, it will still be left at your house. Elite Vision Advanced Automotive Accessories cannot be held responsible for packages once they are delivered.

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*Orders, shipped via Standard, can incur duties and taxes. Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the Tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.